From Iztapalapaaa… to all the City!

What we do?

From this office we coordinate telephone and face-to-face assistance for the entire country.

• 24/7 contact center for calls and chats.
• Psychological and legal service offices.
• Auditorium for prevention talks and training.
• Spaces for victim and family support.

Hours & Support

Our team is available to support you every day.

• Telephone line and chat: 24 hours, 365 days a year.
• Face-to-face assistance: Monday to Friday from 9:00 AM to 7:00 PM.
• Scheduled appointments: Legal and psychological assistance.

Accessibility

We are located in a central and accessible location.

• Street-level access.
• Reserved spaces for people with disabilities.
• Clear signage and guidance staff.

Programs

Several of our service and prevention programs are coordinated from here.

• Security Line and Trust Chat
• Anti-trafficking program
• Support for victims of extortion and fraud
• Safe Diversity

Impact

Every day, we accompany people who decide to ask for help for the first time.